How To Upload multiple events at once

 

Background

Creating events one by one can be time consuming, especially when a season calendar is already available and there are a lot of events to create. 

Resolution

Easily create multiple events using our Excel spreadsheet event template.

1. Download the Template

   1. On the Tapin2 Admin portal, click on Events, then Events again from the blue bar on the left side  
   2. On the Events page, click on the Upload Events button
   3. On the Upload Events page click the Download Template button to download our event Excel spreadsheet xlsx file
   4. Open the template in your preferred spreadsheet app

2. Edit the Template

   1. For each of your events create an entry in the spreadsheet:

      1. Title: Event name seen by customers

      2. Start Date: include a date and time (adjust for Event Start Adjustment if applicable) 

      3. End Date: include a date and time 

      4. Include in Reports: True or False

      5. Event Type: include the name of the Event Type (leave blank if not applicable)

   2. Save your completed spreadsheet file when finished
   3. The screenshot below shows a sample spreadsheet that is ready to be uploaded to create 7 events:
      1. 

3. Upload the Template

   1. With your spreadsheet now completed, navigate to the events upload page on the Admin portal by clicking on Events, then the Upload Events button
   2. Drag and Drop your spreadsheet onto the "Drop files here to upload" button OR alternatively click the button and choose your file
   3. After uploading your file the page will refresh and the first 5 rows of your data will be displayed for you to review
   4. When the data looks correct to you, click on the Upload File button to upload the file
   5. The next page will display a list and count of all events that were successfully created and events that failed to create
   6. As a last step, navigate to your venue's Events page and confirm that all of your events have been correctly created

4. Common Issues

   When uploading multiple events ensure a smooth process by addressing these common issues: 
   1. Duplicate Information - Check for any existing events with identical details
   2. Date Formatting - Confirm the formatting for Start Date and End Date dates is correct 
   3. File Type Verification - Ensure you are using our spreadsheet Events template file with the file extension .XLSX

5. Troubleshooting Tips

6. If issues persist, try the following: 
   1. Device Switch - Attempt the process on a different computer or device
   2. Browser Change - Try using a different browser to upload the file
   3. Contact support at [e-mail].