How to Edit Existing Orders
Sometimes you will need to make modifications to orders already in the system. This guide will show you how to edit existing orders from the Admin Portal.
Locating the order in Admin Portal
Most, if not all, order modifications will be completed in the orders portal of the selected event (Navigate to: “Events” > “Orders” for the specific event.)
- Navigate to the Events tab and find the event you want to edit the order for.
- Search using the
box at the top of the screen. (You can search for an order with the order number, Tab ID, Name, phone number with no dashes, Suite and more)
- Once you find the order you want to edit, click on the order ID.
- Now at the top of the screen, you should see the following options - click edit (red arrow is pointing to it)
- The “Edit” button will allow you to:
- Adjust customer information
- Add Notes (Delivery, kitchen, and manager notes)
- Add or remove Products on an order
6.Once the desired changes have been made look for the the button at the bottom left of the edit screen.