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Tapin2 Knowledge Base
Support
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Support
Known support issues or troubleshooting guides geared towards support representatives
Miscellaneous
Tapin2 Support and Service Desk Overview
Cashier Sales Summary
Tapin2 Castles SIM Configuration
Tapin2 Device and User Mapping
Mailer Daemon Emails (failed email delivery)
Support Process
Setting up a Castles Device via Sideloading
Templates
How to pull transaction reports from the Shift4 portal
How to enable and configure Donations
How to edit a tab to charge tip to a different payment method
How to request an RMA from FreedomPay for a defective Castles device
Elo Device No content available, Online (Not Provisioned)