Common Issues and Errors for Preorder

• Ordering Errors - Preorder

Preorder Configuration

• Preorder set-up guide

Order/Tab Close Out

• How to Apply Custom Payments to a Closed Tab

Managing Orders (Tabs and Orders)

• How to add order notes to an order
• How to update a seat/suite on a tab
• Voiding an Order in a Tab
• Partial Refund to a Tab or Order
• Full Refund to a Tab or Order
• Understanding the Order Detail Page

Managing Preorders (Tabs and Orders)

• Support Process - How To Add A Saved Payment Method To A Customer Account
• How to disable or enable Preorder editing for guests
• How To Print Fulfillment & Production Reports
• How To View Order Receipt to confirm Tip is present
• No events showing for customer doing preorders.
• How To Add a Standing Order

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